Avaya Call Management SystemSun Fire V880/V890 ComputerHardware Installation, Maintenance, and Troubleshooting07-600965May 2006
Preface10 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Intended usersThis document is written for:● Avaya sup
Maintenance100 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Note:Note: The system will display a warning if a
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006101 7. Enter:luxadm remove loop_name,snumbe
Maintenance102 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 11. Using your thumb and forefinger, push the dri
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006103 15. Enter:luxadm insertThe following me
Maintenance104 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 22. Press Enter.A message similar to the followin
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006105 Replacing both boot disksTo replace bot
Maintenance106 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 8. Using your thumb and forefinger, push the driv
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006107 13. Holding the drive by its handle, fi
Maintenance108 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 23. Enter the following commands:setenv auto-boot
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006109 Setting up the disk drivesAfter you rep
Conventions and terminologyAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200611 Conventions and terminologyUnless no
Maintenance110 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Disk partition valuesDuring the disk partitioning
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006111 Data disks: The following table lists t
Maintenance112 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Partitioning and formatting a diskTo partition an
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006113 3. Enter:partitionThe partition menu is
Maintenance114 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 b. Enter the partition ID tag from the table. For
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006115 12. Enter: yA message similar to the fo
Maintenance116 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Adding disk drives (optional)If you are adding a
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006117 6. Holding the drive by its handle, fit
Maintenance118 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 11. Wait for the green light on the drive you jus
Replacing the DVD driveAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006119 Replacing the DVD driveTo replace the D
Preface12 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Reasons for reissueThe May 2006 version of this docume
Maintenance120 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 8. Remove the two screws securing the front cover
Replacing the DVD driveAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006121 11. Remove the two screws that secure t
Maintenance122 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 13. Do one of the following:● On the IDE model DV
Replacing the DVD driveAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006123 23. Reboot the system by entering the f
Maintenance124 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Maintaining tape drivesThis section includes the
Maintaining tape drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006125 Cleaning the tape driveThis section des
Maintenance126 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Replacing the internal tape driveTo replace the i
Maintaining tape drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006127 8. Remove the two screws securing the f
Maintenance128 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 15. Connect the drive data and power cables to th
Maintaining tape drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006129 Adding and removing an external tape dr
Reasons for reissueAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200613 Issue 1.1 of this document was changed for t
Maintenance130 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 !DANGER:!DANGER: Be sure to turn the key switch t
Maintaining tape drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006131 18. Reboot the system by entering the f
Maintenance132 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 25. Turn the key switch to the Forced Off positio
Maintaining tape drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006133 34. Enter:probe-scsi-allIn its default
Maintenance134 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Maintaining CPU/Memory boardsThis section describ
Maintaining CPU/Memory boardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006135 Checking the current memory and C
Maintenance136 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Shutting down the systemTo shut down the system:1
Maintaining CPU/Memory boardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006137 Removing a CPU/Memory boardTo add
Maintenance138 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 5. Rotate the CPU/Memory board ejection levers ou
Maintaining CPU/Memory boardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006139 2. Remove the plastic cover on th
Preface14 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Related documentationYou might find the following Avay
Maintenance140 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 8. Holding the bottom edge of the module parallel
Maintaining CPU/Memory boardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006141 !WARNING:!WARNING: If you do not
Maintenance142 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 6. Make sure that the ejection levers on the CPU/
Maintaining CPU/Memory boardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006143 Restarting the systemTo restart t
Maintenance144 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 6. Verify that the memory size that is displayed
Replacing a power supplyAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006145 Replacing a power supplyIn normal cond
Maintenance146 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 4. Loosen the two captive Phillips screws securin
Replacing a power supplyAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006147 7. Slowly slide the new power supply i
Maintenance148 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 149 TroubleshootingThis section includes the following topics:● U
Related documentationAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200615 Software documentsFor more information abo
Troubleshooting150 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Using the remote consoleIf your system does n
Using the remote consoleAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006151 3. At the remote console, enter: yThe
Troubleshooting152 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Redirecting the remote console back to the lo
Using the remote consoleAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006153 Redirecting the console using OpenBoot
Troubleshooting154 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 6. At the local console, enter:bootThe follow
Using the remote consoleAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006155 Method 1: from the remote console : To
Troubleshooting156 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Method 2: from the local site: The onsite tec
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006157 ToolsThere are several tools available to help diagnose h
Troubleshooting158 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Using the prtdiag commandThe prtdiag command
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006159 ========================= Environmental Status ==========
Preface16 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Call Center documentsFor more information about Avaya
Troubleshooting160 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Fan Bank :----------Bank
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006161 The following is an example of the results for the V890 c
Troubleshooting162 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 ========================= Environmental Statu
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006163 Fan Bank :----------Bank Speed
Troubleshooting164 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Using the cfgadm commandThe cfgadm command di
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006165 System messagesSystem messages can alert you to system pr
Troubleshooting166 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 OpenBoot PROM firmware testsThe OpenBoot PROM
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006167 Test descriptionsThe following table lists some of the Op
Troubleshooting168 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Probing disk drivesThis test checks all disk
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006169 Probing all SCSI media devicesThis test checks all media
Related documentationAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200617 Platform upgrades and data migrationUse a
Troubleshooting170 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 5. When you finish testing, enter the followi
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006171 5. When you finish testing, enter the following commands:
Troubleshooting172 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 OpenBoot diagnostic testsOpenBoot Diagnostics
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006173 Test descriptionsSee the following table for a summary of
Troubleshooting174 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Additional references: See Sun OpenBoot 4.x C
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006175 POST diagnostic messagesTo use the Power On Self Test (PO
Troubleshooting176 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 OpenBoot initialization commandsThe following
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006177 Diagnosing status indicatorsMany hardware components of t
Troubleshooting178 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Several status indicators provide general sys
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006179 PCI slot status indicatorsThe PCI slot LEDs are located o
Preface18 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Documentation Web sitesFor Avaya product documentation
Troubleshooting180 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 The PCI slot LEDs are defined as follows:The
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006181 Power supply status indicatorsThere are three LEDs locate
Troubleshooting182 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Disk drive status indicatorsThe disk fault LE
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006183 The following table shows how to interpret the disk drive
Troubleshooting184 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Tape drive status indicatorsThe tape drive LE
ToolsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006185 Sun Validation Test Suite (VTS)The SunVTS supports diagno
Troubleshooting186 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Troubleshooting disk drives and DVD drivesThi
Troubleshooting disk drives and DVD drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006187 4. Verify that all o
Troubleshooting188 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 3. Enter: probe-scsi-allThe program displays
Troubleshooting disk drives and DVD drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006189 Symptom: The DVD dri
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 19 InstallationThis section describes how to install the computer
Troubleshooting190 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Troubleshooting tape drivesUse the following
Troubleshooting tape drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006191 To determine what device paths are
Troubleshooting192 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Reassigning device instance numbers for tape
Recovery proceduresAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006193 Recovery proceduresThis section provides so
Troubleshooting194 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Loss of powerIf the system loses power, it is
Recovery proceduresAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006195 Turning off the computer1. Log in to the sy
Troubleshooting196 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Probe command warningsSymptom: When running a
Recovery proceduresAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006197 Reseating HSI/P cards (R3V11 and V880 only)
Troubleshooting198 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 9. Reinsert the HSI/P card into the slot on t
Recovery proceduresAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006199 4. Add @0,0 at the end of the line as shown
© 2002 - 2006 Avaya Inc. All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete an
Installation20 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Preparing for installationThis section contains t
Troubleshooting200 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Remote console port problemsThis section cont
Recovery proceduresAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006201 7. Enter:/usr/lib/saf/sac -t 300This restar
Troubleshooting202 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 2. Enter:./log_error -e 30001 -d "test a
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 203GlossaryAutomatic Call Distribution (ACD)A switch feature. ACD
TPE204 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 205 IndexIndexAaccessing components inside the computer . . .
206 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Indexinstallation. . . . . . . . . . . . . . .
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 207 IndexremovingCPU/Memory board. . . . . . . . . . .
208 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Index
Preparing for installationAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200621 System precautionsEnsure that the vol
Installation22 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Required toolsYou need the following tools to do
Preparing for installationAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200623 Physical specifications Service acces
Installation24 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Environmental specificationsFor the most reliable
Unpacking and inventorying the equipmentAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200625 Unpacking and inventory
Installation26 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Parts listVerify that you have the following comp
Unpacking and inventorying the equipmentAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200627 Determining the compute
Installation28 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Computer layoutFamiliarize yourself with the layo
Unpacking and inventorying the equipmentAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200629 The layout of the V890
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 3Preface . . . . . . . . . . . . . . . . . . .
Installation30 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Front panelThe following figure shows the front o
Unpacking and inventorying the equipmentAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200631 Back panel - V880The fo
Installation32 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Back panel - V890The following figure shows the b
Unpacking and inventorying the equipmentAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200633 Hardware optionsThis se
Installation34 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Rack mountingThe computer can be rack mounted. Fo
Setting up powerAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200635 Setting up powerTo set up the AC power:1. Locat
Installation36 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Peripheral connectivityThe following figure shows
Parts listAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200637 Parts listThe following table lists the parts that ar
Installation38 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Connecting the monitor, keyboard, and mouseTo con
Connecting the remote console modemAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200639 Connecting the remote consol
Contents4 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006V890 hardware options . . . . . . . . . . .
Installation40 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Connecting to external interfacesThis section des
Turning on the system and verifying POSTAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200641 Turning on the system a
Installation42 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 6. Press and release the power button to the left
Turning on the system and verifying POSTAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200643 11. Enter:probe-ideThis
Installation44 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Identifying installed PCI cardsIf there are probl
Identifying installed PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200645 You can also use the cfgadm comm
Installation46 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Setting the remote console modem optionsThe compu
Setting the remote console modem optionsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200647 7. Enter the following
Installation48 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Turning the system over for provisioningAfter com
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 49 MaintenanceThis section describes the following maintenance pr
ContentsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 20065Removing a hot-plug PCI card . . . . . . . . .
Maintenance50 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Precautions!DANGER:!DANGER: Hazardous energy level
Computer layoutAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200651 Computer layoutThe following figures identify th
Maintenance52 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Rear panel - V880The following figure shows the ba
Computer layoutAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200653 Rear panel - V890The following figure shows the
Maintenance54 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Turning the computer off and onUse the following p
Turning the computer off and onAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200655 To turn on the computer:1. Turn
Maintenance56 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Accessing components inside the computerFor most o
Accessing components inside the computerAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200657 3. Open the door 90 deg
Maintenance58 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Replacing and closing a side doorTo replace and cl
Using an ESD wrist strapAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200659 Using an ESD wrist strapBefore you work
Contents6 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006Troubleshooting . . . . . . . . . . . . .
Maintenance60 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Maintaining PCI cardsThis section includes the fol
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200661 Precautions!WARNING:!WARNING: The graphics
Maintenance62 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 V880 PCI card configurationThe cards are installed
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200663 V890 PCI card configurationThe cards are i
Maintenance64 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 PCI card compatibility with CMS loadsThere are sof
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200665 Maintaining hot-plug PCI cardsSome of the
Maintenance66 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 PCI slot LEDs for hot-plug operationThe PCI slot L
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200667 The following table shows how to interpret
Maintenance68 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Preparing a hot-plug card for removalBefore you re
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200669 !Important:Important: If you are removing
ContentsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 20067Reseating HSI/P cards (R3V11 and V880 only) . . . .
Maintenance70 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 9. Carefully pull the card from the I/O board. See
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200671 Installing a hot-plug PCI cardTo install a
Maintenance72 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 9. Insert the PCI card into the slot on the I/O bo
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200673 12. Connect the external cables to the car
Maintenance74 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Replacing the graphics cardThe graphics card provi
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200675 !DANGER:!DANGER: Be sure to turn the key s
Maintenance76 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 10. Carefully pull the card from the I/O board. Se
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200677 12. Insert the new graphics card into the
Maintenance78 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 23. If you just installed an XVR-100 graphics acce
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200679 Replacing SCSI cardsThe following cards th
Contents8 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
Maintenance80 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 !DANGER:!DANGER: Be sure to turn the key switch to
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200681 12. Carefully pull the card from the I/O b
Maintenance82 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 14. Insert the new SCSI card into the slot on the
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200683 Maintaining HSI/P cards (R3V11 on V880 onl
Maintenance84 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 5. Turn the key switch to the Forced Off position.
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200685 10. Pinch the purple PCI card retaining cl
Maintenance86 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 11. Carefully pull the card from the I/O board. Se
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200687 13. Insert the new HSI/P card into the slo
Maintenance88 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Installing the first HSI/P card or a pair of HSI/P
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200689 9. Open the left door.10. Attach one end o
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 9 PrefaceAvaya Call Management System (CMS) is an application for
Maintenance90 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 14. Insert the first HSI/P card into slot 3 on the
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200691 24. Enter:boot -rThis reboots the system s
Maintenance92 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 6. Select the ACD that you want to set up.7. Accep
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200693 Adding a second HSI/P cardUse the followin
Maintenance94 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 8. Turn off any external SCSI devices, starting wi
Maintaining PCI cardsAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200695 14. Insert the HSI/P card into slot 4 on t
Maintenance96 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Maintaining disk drivesThis section includes the f
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200697 The following diagram shows a six-disk c
Maintenance98 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006 Required referencesYou need access to the followin
Maintaining disk drivesAvaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 200699 Replacing a single boot disk or replacin
Kommentare zu diesen Handbüchern